Thursday, March 19, 2020

Free Essays on Double Face

â€Å"you don’t look like Indian† use to make her happier then anything else. I remember my first day of school in USA when my sister told me not to tell any one in school that I am her bother, because that will destroy her reputation in school. Of course I wasn’t old enough to decide my own appearance but she was. My sister is six years older then me, and she was the first Indian women I saw smoking and drinking at age of 15. She always went out with Spanish or black kids in school. According to my naked eye no one could of being a better example then my own sister, in terms of cultural imperialism. She never finished her High School and runaway from home, when my father decides a range marriage for her. Later that year she got married with an African-American guy and got divorce two years later. Well I guess she learned from her mistake and trying her best to be an Indian, now days. She is not the only one that doesn’t get accepted in my culture, me myself having the same problems. I tried my best to maintain my own culture, I can read and write in my own language, which she doesn’t. Well, I guess we have to be more Indian then Indian and More American the American to get accepted in both societies. Only logical explanation my grandfather ever gave me when I asked for advice was that â€Å"when you live in a modern society, you can never go back†. I still didn’t understood the meaning of his word, wish I can ask him again but to bad he past a way. My grandfather use to ... Free Essays on Double Face Free Essays on Double Face Reading â€Å"Double Face† by Amy Tan didn’t surprise me at all. As an Asian American my family has been struggling through the same social change. In my family we are four sisters and one bother (me). I am 2nd oldest in my family and only one that wasn’t born in United State of America. I remember my old sister whom I use to go to school together, took two hours in bathroom every morning trying her best to look like American. The words â€Å"you don’t look like Indian† use to make her happier then anything else. I remember my first day of school in USA when my sister told me not to tell any one in school that I am her bother, because that will destroy her reputation in school. Of course I wasn’t old enough to decide my own appearance but she was. My sister is six years older then me, and she was the first Indian women I saw smoking and drinking at age of 15. She always went out with Spanish or black kids in school. According to my naked eye no one could of being a better example then my own sister, in terms of cultural imperialism. She never finished her High School and runaway from home, when my father decides a range marriage for her. Later that year she got married with an African-American guy and got divorce two years later. Well I guess she learned from her mistake and trying her best to be an Indian, now days. She is not the only one that doesn’t get accepted in my culture, me myself having the same problems. I tried my best to maintain my own culture, I can read and write in my own language, which she doesn’t. Well, I guess we have to be more Indian then Indian and More American the American to get accepted in both societies. Only logical explanation my grandfather ever gave me when I asked for advice was that â€Å"when you live in a modern society, you can never go back†. I still didn’t understood the meaning of his word, wish I can ask him again but to bad he past a way. My grandfather use to ...

Tuesday, March 3, 2020

Expletives and Agents

Expletives and Agents Expletives and Agents Expletives and Agents By Mark Nichol Readers are more likely to engage with writing when it is active, direct, and vivid. To that end, avoid expletives and passive construction and emphasize agents, as described in the discussion and demonstrated in the revision following each example. 1. There are several ways to achieve the desired balance. This sentence begins with an expletive, a filler word such as there (or it) followed by a verb that- for better or worse- enables a writer to get started on a sentence without really saying anything other than supporting the notion that something exists. â€Å"The desired balance can be achieved in several ways† is an improvement because it states the proposition more directly and immediately introduces â€Å"desired balance,† the central concept. However, it is still passive, with no reference to who or what can accomplish the action. Better yet, introduce the agent: â€Å"We can achieve this desired balance in several ways.† 2. There should be increasing rigor applied.   A better rendering of this idea is â€Å"Increasing rigor should be applied,† but although the expletive has been eliminated, the sentence is still passive. One solution is to strip the wording down to an imperative, as in â€Å"Apply increasing rigor,† but this sentence, devoid of context, is likely too severe. Better yet, apply context- who should apply rigor? If the text pertains to management, say so: â€Å"Management should apply increasing rigor.† Simplifying the adjective and inserting an adverb renders the sentence less concise but perhaps more accurate: â€Å"Management should continuously apply more rigor.† 3. Over the last few years, there has been an increasing concern over the protection of individuals’ personal data in relation to lawfulness, security, and transparency of the data processing taking place. The modifying phrase that begins this sentence is appropriate, but the presence of that phrase and an expletive delays any substantive wording until about one-third of the way into this thirty-plus-word sentence. Placing a concept immediately after the introductory phrase improves the flow of the sentence: â€Å"Over the last few years, concern has increased over the protection of individuals’ personal data in relation to lawfulness, security, and transparency of the data processing taking place.† (Or â€Å"Over the last few years, concern over the protection of individuals’ personal data in relation to lawfulness, security, and transparency of the data processing taking place has increased.† Even better, begin with protection, rather than concern about protection, as the central concept: â€Å"Over the last few years, protection of individuals’ personal data in relation to lawfulness, security, and transparency of the data processing taking place has increasingly concerned government officials.† However, again, to make the sentence more direct, consider opening the main clause with a word or phrase describing the concerned entity: â€Å"Over the last few years, government officials have become increasingly concerned about protection of individuals’ personal data in relation to lawfulness, security, and transparency of the data processing taking place.† Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Grammar category, check our popular posts, or choose a related post below:5 Uses of Infinitives41 Words That Are Better Than Good6 Foreign Expressions You Should Know

Sunday, February 16, 2020

Ethical Conduct In War Essay Example | Topics and Well Written Essays - 750 words

Ethical Conduct In War - Essay Example Soldiers comprehend that the military and the fellow soldiers look forward to them to show high sense of honour beyond what is shown in popular culture. The world of honour in military involves an individual discovering his real identity in roles and turning away from the roles is actually turning away from oneself. Hence, soldiers recognize that he or she is expected to take risks and forgo something in order to achieve the task, shield fellow soldier or defend innocent people. The use of force to decrease risk to fellow soldiers while placing the mission or innocent people at risk has to be considered to be inconsistent with military code of honour as well as the professional ethics. While emphasizing ethical behaviour as a goal, soldiers also value utilitarian basis for sustaining the highest moral standards. Education on values in soldiers can ring hollow unless tracked in a manner that offers perspective and shows relevance. Therefore, showing soldiers their enemy’s propa ganda aids in emphasizing the significance of ethical behaviour in countering misinformation. In military, considerate treatment, addressing grievances and developing trust within the population is one of the essential means for achieving success in military operations. Historical examples of extremes or abuse in pursuing tactical convenience have corrupted the moral nature of military units and destabilized planned objectives (â€Å"Moral, Ethical, And Psychological†¦Ã¢â‚¬  13-16). Leaders in military learn from history in order to evaluate their activities and putting modern operations within the perspective of previous experiences. Evaluating previous military operation experiences allows leaders to question contemporary missions, evade mistakes committed in the past, identify opportunities and recognize effective techniques. Though, education and indoctrination in professional military ethics as well as tough and realistic training are essential, they are insufficient in preserving moral character in intense emotional and psychological pressures that result from combat (â€Å"Moral, Ethical, And Psychological †¦" 17). Therefore, leaders prepare units to cope with stress that results from continuous operations within counterinsurgency environment, because combat stress usually results in unprofessional and unethical behaviour. Since counterinsurgency operations are more stressful compared to the conventional war, control of stress is a command responsibility even when grieving the loss of fellow soldiers. Military leaders have to be familiar with grief counselling and be able to watch soldier behaviour carefully in order to identify warning signs of stress like disconnection, suspiciousness toward comrades, distractibility and inconsistency (â€Å"Moral, Ethical, And Psychological †¦" 16). Leaders have to look for soldiers who have become â€Å"revenge driven† because they can break down discipline of the unit and inflict significa nt damage to the mission and fellow troopers; therefore, leaders endorse commitment to fellow troopers and mission as the main motivating factors in war. Certainly following rules of warfare slows down reaction time and forces commanders to discriminate the use of firepower, because the discriminate and precise use of firepower does more good than harm even in the lowest levels. Choosing to be precise in the use of firepo

Sunday, February 2, 2020

Management and Organisational Behaviour Essay Example | Topics and Well Written Essays - 2000 words - 1

Management and Organisational Behaviour - Essay Example Management is essentially an act of fulfillment of objectives through people, and efficient management implies getting the maximum output from the people. Therefore, a good manager must encourage teamwork and enhance team spirit by meeting the needs of both the individual and the team. This paper focuses on various theories of management and demonstrates their application with the help of a case study. Roles of a Manager – case of Oliver A business organization is a complex body that requires efficient and skilful management for proper running. A manager has multiple functions and responsibilities. Based on this theory, Henry Mintzberg identified ten essential managerial roles that are required for the fulfillment of the company’s objectives. The ten managerial roles are – 1) Figurehead, 2) Leader, 3) Liaison, 4) Monitor, 5) Disseminator, 6) Spokesperson, 7) Entrepreneur, 8) Disturbance-handler, 9) Resource-allocator, and 10) Negotiator (Watson & Gallagher, 2005, p.34). He has further categorized them in three groups as shown in Table 1. Table 1: Interpersonal Roles Informational Roles Decisional Roles Figurehead Monitor Entrepreneur Leader Disseminator Disturbance-handler Liaison Spokesperson Resource-allocator Negotiator (Lussier & Achua, 2009, p.10) The interpersonal roles define the authoritativeness of the manager and involve maintenance of a positive relationship with the employees. In figurehead role, the manager performs symbolical or ceremonial duties that can be of either social or legal nature. For instance, he needs to do social functions like attending to candidates for jobs, presenting awards, entertaining clients, receiving official visitors, and attending farewell dinners. As legal function he has the authority to sign official papers like cheques, vouchers and contracts. In leader role, a manager supervises and evaluates the performances of employees, hires new employees and provides them training. In liaison role, he maint ains contact with people outside the organization to form a network of services. The second group which is informational roles involves a major part of managerial functions which is to gather and convey information from the employees. In monitor role, the manager needs to gather information regarding problems and solutions of the organization. This can be done by reading journals, magazines, newspapers or by attending meetings inside or outside the organization or by observing and comparing the business activities of the competitors. In disseminator role, the manager receives information from internal sources like higher level of management or from external sources. He in turn transmits the information to the employees through group meetings or emails. In spokesperson role, the manager provides information about the organization to outside people like consumer groups, press, TV and government officials and any other communities who have vested interest in the organization. The third group which is decisional roles involves assessment of various possibilities before making strategies for the benefit of the organization. Such decisions may affect few employees or can affect the entire organization. In entrepreneur role, a manager develops ideas for new projects, makes decisions to abandon any project, develops innovative ideas and new products. In disturbance-handler role, a manager finds means to resolve external or internal

Saturday, January 25, 2020

Effects of Moderate Alcohol Consumption on Oxidative Stress

Effects of Moderate Alcohol Consumption on Oxidative Stress Abstract Oxidative stress is implicated in the pathogenesis of atherosclerosis and myocardial infarction. Moderate alcohol consumption has various favourable metabolic changes. In this study Malondialdehyde (MDA) levels and activities of enzymatic antioxidants namely superoxide dismutase (SOD), glutathione peroxidase (GPx) and catalase (CAT) were determined in 120 non smoker healthy males with self reported daily consumption of 90ml or 120ml of whisky and rum. 30 non smoker healthy males with no history of alcohol consumption were taken as controls. The result shows significantly elevated levels of MDA (p

Friday, January 17, 2020

Was Public Health Better in the Roman Era or the Middle Ages?

In my opinion, the Romans had superior public health, as they had much better sanitation and plumbing systems, which were in the Middle Ages available solely in monasteries, rather than entire towns. This was due to the fact that the Romans' infrastructure and methods of treatment were more developed than Medieval ones, as well as the fact that the Roman government were far more involved in the health of their citizens than later rulers, who found war and developing trade far more important, and viewed civilians' health as their own responsibility.The Roman towns were also much better planned and built than those in the Middle Ages, which often placed wells and sources of drinking and bathing water in close proximity to cesspits and sewers, which led to infected water and cholera and typhoid outbreaks. Furthermore, many Medieval streets were filled with filth, such as animal carcasses, human and animal excrement, waste from butchers and tanners, and many more sources of disease, as b acteria could grow freely and infect people very easily.As well as this, there were also very poor food standards, and it was not unusual for dishonest meat sellers to sell low-quality meat which could have caused disease, although a law was instated, decreeing that distributors of bad meat would be locked in the pillory. The Romans also had better waste disposal and water transportation systems, which allowed people to obtain clean drinking water, although there may still have been a risk of illness, as most pipes were made of lead, which is toxic.Their medical skills were also slightly better than those of Medieval doctors, as most Roman doctors were much better trained and taught about natural causes of disease, which gave them a considerable advantage over the mostly Church-educated doctors of the Middle Ages, who believed more extensively in supernatural ideas and religion-based methods of prevention and treatment of disease.An example of this is the Black Death, which killed 5 0 000 people in Europe, and was spread very quickly due to poor sanitation, ineffective cures, which would in many cases have made the patient worse, such as ingesting bile or faeces, or relying solely on prayers or religious ideas, rather than actively seeking a reliable cure, which was impossible without a knowledge of the true cause of diseases, although they did attempt to limit its spread by locking up houses which were infected with the disease. However, the Roman Empire was also poorly quipped to deal with plagues, such as the one which occurred in AD 80, and claimed hundreds of lives. However, public health in the Middle Ages did have some benefits: the towns often employed people such as gong farmers and muck rakers to survey and clean the streets to prevent disease, and remove sewage, although it was not possible to employ enough to maintain the cleanliness. The Romans had a similar system which worked to much greater advantage. Medieval towns also developed regulations an d fines for littering and dirtying the streets, although these could not be easily enforced.As well as this, the rich were happy to pay the fines and continue to deposit refuse in the streets. Moreover, near the end of the Dark Ages, butchers were banned from working in the inner city, which prevented pollution and assisted in keeping the streets clean. In conclusion, I believe that public health was much better under Roman rule, although the Medieval government did endeavour to improve the situation (albeit without much success. ) This is further evidenced by the average life expectancy in each era: it fell from 42 in the Roman era to 35, proving that standards had dropped dramatically since the Roman period.

Thursday, January 9, 2020

Service Quality Hospitality - 4958 Words

MANAGING SERVICE QUALITY IN HOSPITALITY INDUSTRY THROUGH MANAGING THE ‘MOMENT OF TRUTH’: A THEORETICAL APPROACH Deborah Christine Widjaja Lecturer, Hotel Management Program, Faculty of Economics, Petra Christian University Email: dwidjaja@peter.petra.ac.id Abstract: Hospitality industry is one of the service businesses that pays so much attention to service quality as it is the main intangible product that it produces. This short article examines how to manage service quality in hospitality industry through managing the ‘moment of truth’ or service encounter. The analysis is done by referring to some problems and challenges in managing service encounters. The results of the analysis show some important points to consider when managing†¦show more content†¦The functional quality is how a customer receives the service and how he experiences the simultaneous production and consumption process. All the tangibles will create the technical quality but the intangibles will generate the functional quality. For example in a restaurant setting, the delicious food served to the guest is the technical quality of a service; while how the guest is treated and served by the waiter is the functional quality. Both of them give influence to the customer in perceiving the service quality. Very often the service provider who performs better in functional quality will gain competitive advantage when most of service providers provide relatively the same technical quality. SERVICE ENCOUNTER OR â€Å"MOMENT OF TRUTH† The term service encounter and ‘moment of truth’ are used interchangeably when discussing the period of time where customers interact directly with a service. As it is stated by Lovelock (2002) that ‘moment of truth’ is â€Å"a point in service delivery where customers interact with service employees or self-service equipment and the outcome may affect perceptions of service quality† (p. 55). In the ‘moment of truth’, a careless mistake by an employee, a rude behavior or an unanticipated request by a guest can result in a dissatisfied guest (Kotler, 2003, p. 353). It is the crucial moment for service provider to influence customer perception of service quality. For example, a hotel guest may experience several serviceShow MoreRelatedCustomer Satisfaction in the Tourism and Hospitality Industry: Analysis on Service Quality and Service Failure1986 Words   |  8 Pages1.0 TITLE OF THE STUD Y Customer Satisfaction in the Tourism and Hospitality Industry: Analysis on service quality and service failure 2.0 BACKGROUND OF THE STUDY / INTRODUCTION Customer satisfaction plays a crucial role for success and survival in today’s competitive market. Customer satisfaction is considered a prerequisite for customer retention and loyalty, and obviously helps in realizing economic goals like profitability, market share, return on investment, etc. (Scheuing, 1995; Reichheld,Read MoreThe Hospitality Industry : The Quality Of A Product And Service Essay1497 Words   |  6 PagesIn the hospitality industry, the success of an establishment depends on several factors such as the quality of a product and service. Unfortunately, the majority of customers are dissatisfied by the way companies resolve problems. Moreover, research has proven that customers often have more negative impressions after they go through the service-recovery process(Tax and Brown, 1998). Nonetheless, each companies utilize divergent methods for service recovery in order to please a customer. In an establishmentRead More Service quality of hospitality information system Essay1230 Words   |  5 Pages Service quality of hospitality information system has emerged as an important function under discussion for the hospitality industry in IRAN which has been identified as one of the efficient structures for the organizational performance within the competitive marketplace regarding hospitality information system (lewis 1993) .The service quality of hospitality information system provide equivalent services ,establishing high service quality ,supplement customer satisfaction, and enlargeRead MoreCustomer Contribution to Improving Service Quality in the Hospitality Industry5193 Words   |  21 PagesQuality Management in Services Drago Constantin Vasile The Bucharest Academy of Economic Studies, Romania E-mail: dragoscv@gmail.com Abstract The actors on the today business stage have no more well-defined roles with clear and rigid borders between them. Hospitality industry in particular is a good example how it has been blurred the roles that customers play in dealing with service providers. The study reveals that customers can influence the quality of hospitality service through performingRead MoreThe Influence of a Hotel Quality of Service and Image and its Effect on Tourism Customer Loyalty1569 Words   |  7 PagesI. Statement of Problem Hospitality and tourism have evolved into truly global industries are dispersed worldwide. Due to changes in lifestyle, the services offered by hospitality businesses are now considered to be necessities. Consequently, during the past decade, there has been an exponential growth in hospitality businesses to meet the demands of the growing market. Today, hospitality organizations are faced with intense competition. Hence, in the scheme of business, it has become apparent thatRead MoreFood and Beverage Service Standard1469 Words   |  6 PagesRICHARD HUNTER 16/08/12 | [BBHM102: Food and Beverage Service Standards] | Assessment 1: Service Quality Standards | Table of Contents Introduction: 3 Body: 4 Conclusion 6 REFERENCES: 7 Executive Summary The report’s aim is designed to examine the five fundamental concepts of food and beverage service quality standards for a commercial hospitality operation and hence recommendations can be review to enhance the service’s quality in providing and delivering guest’s experience. The researchRead MoreThe Experience Economy : A Theater And Every Business1552 Words   |  7 Pagesparticipant in the search of experiences that will personally amaze and engage them. (Schmitt, 1999). For a business to be successful, goods alone are not enough (B J Pine II J H Gilmore 1999). Consumers are tired of standardized products and services – they are seeking those that have been specifically designed for them, based on their perceptions. In the context of this economy, the authors propose to abandon the traditional relationship between the company and customers. Instead, the companyRead MoreStrategies to Empower Employees in Service Industries to Improve Profits1469 Words   |  6 Pages1. Many companies in the service sector, large hotels and resorts for example, is implementing empowerment strategies to improve the quality of service provided to residents and guests. Search the internet for an example of such a company with particular emphasis on strategies use d to empower front line staff. The basic source of providing competitive advantage and the customer satisfaction in the hotel enterprises is the employee. Empowerment applications play a significant role in increasingRead MoreThe Model And Dual Concerns Model1057 Words   |  5 Pagesare in conflict with each other.† (White, 2014) The hospitality industry is a fickle industry. Predictions can be made as to when it gets busy and when it is quiet. However, due to its fickle nature due to surrounding factors affecting the business, there will be days when it will unexpectedly get busy. An extra set of hands will then be needed to cover the increase in the number of customers coming into the establishment for the services offered. Therefore, many employers will call in casualRead MoreReport On Service Quality Of Remington Hotel1678 Words   |  7 Pagesï » ¿Report on Service Quality of Remington Hotel Introduction The concept of quality holds a central place in the hotel industry where servicing is the main part of the business. Lewis and Booms (1983) commented that service quality is â€Å"a measure of how well the service match with the customer expectations† on a consistent basis. Parasuraman et al (1985, p. 42) stated, â€Å"Quality is an elusive and indistinct construct† Quality is comparison between expectation and performance. Parasuraman et al (1988)